Custom software and AI solutions that make work simpler.

We have built applications for companies since 2001. Now we add AI agents that answer customers, read documents and work directly in the ERP. We do not sell demos: we have launched products and our own engine.

25+years of experience
100+companies in our client portfolio
50+language pairs for localisation
AI SOLUTIONS FOR BUSINESS

AI automation that does the work, not demos.

What companies most often want to automate. For each we have a solution built or we build it for your process, with human checks where it matters.

All AI & automation services
24/7 customer supportChatbot on the website, WhatsApp and email, connected to company data; escalates to a person when needed.
Invoice and document processing (OCR)Data extracted automatically from invoices, IDs, contracts and forms, straight into the application.
Email and inbox with prepared repliesRequests arriving by email get a reply prepared from company data, in your tone; you approve and send.
Automating repetitive processesAI agents that take over back-office work: data entry, reports, approvals, flows between applications.
Sales and automated quotingQuote requests answered from the catalogue and price lists; follow-up and lead qualification, with approval.
Stock and ERP, asked on WhatsAppStock per warehouse, invoices and orders, from the ERP, in your own words, typed or spoken.
Data analysis and reportingDashboards, estimates and recommendations from company data, without manual exports.
Internal assistant on company documentsProcedures, contracts and history, searched in natural language by employees.
Quotes and contracts drafted from company filesDocuments prepared from your Drive and templates, with approval before sending.
Daily routines and automatic follow-upWhat is still open, reminders and recurring reports, without anyone asking.
Marketing and contentCopy, product descriptions and images generated from your data, in your brand voice.
HR and recruitingCV pre-screening, answers to employee questions, automated onboarding.
Voice agentsVoice answers for appointments, confirmations and FAQs.
AI integrated into ERP, CRM and existing appsAI features inside the systems you already use, without replacing them.
Images and copy for e-commerceAI image processing and generated product content, integrated into the platform.
PORTFOLIO

A few of the software and AI solutions we have built.

Each one started from a concrete client problem. This is a selection; the rest are in the portfolio.

Product screenshot
stockroom.sarmis.ai
GraalSoft productDistribution & logisticsWebWhatsAppVoice

Stock across every warehouse, asked by voice.

The team asks, typed or spoken, and gets stock per warehouse straight from the ERP.

Answers from the ERP, without anyone opening the ERP
View project
OUR CLIENTS

Experience across projects for over 100 companies.

Airbnb
Microsoft
Google
Oracle
Uber
Meta
Apple
ANIS — Asociația Patronală a Industriei de Software și Servicii
ANIS member

Part of Romania’s community of software and IT services companies.

WHAT WE DO

What needs to work better?

A new application, less manual work, or a product ready for customers in other countries. That is where we start.

Software consulting presentation illustration
ALREADY HAVE AN APPLICATION?

We help it evolve.

An older application may hold important business rules and workflows. Before proposing a rewrite, we assess what works and what stands in the way of the next step.

We can add integrations, modules and AI capabilities, or plan modernisation in stages. The portfolio includes this kind of work around an existing platform.

Existing application modernisation
HOW WE WORK

From a problem to a release
you can use.

01

Understand

Clarify the objective, users, systems and project boundaries.

02

Define

Agree deliverables, stages, budget and acceptance criteria.

03

Build

Deliver incrementally and validate workflows with real examples.

04

Evolve

Prepare the release, handover and next improvements.

SOFTWARE LOCALISATION

Your product.
In your next customer’s language.

Over 25 years of localisation industry experience and more than 50 language pairs. Translation, engineering and testing for interfaces, documentation and multilingual content.

Explore localisation
Localisation services presentation image
FAQ

Questions about working with GraalSoft

Answers about the project, collaboration and getting started.

Have a question about your project?
01What services does Graalsoft provide?

Graalsoft develops custom software and web and mobile products, builds AI automation and system integrations, and provides software localisation, IT consulting and UI/UX design.

02Can Graalsoft work with our existing software systems?

Projects can include integration with existing ERP, CRM and other business applications. The available interfaces, data flows, access permissions and technical constraints are assessed before the scope is agreed.

03What information is useful for an initial project discussion?

Describe the business objective, the current process, existing systems, users and expected volume. Representative examples and the desired timeline help define a realistic scope and estimate.

04How can we discuss a software, AI or localisation project?

Use the contact form, email contact@graalsoft.ro or call +40 731 365 036. The initial discussion can clarify requirements and the next analysis steps.

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